Terms, Conditions & Privacy
Please review Pinky's Trash service terms, fee schedule, and privacy policy. Questions? Give us a call at 281-706-4770.
Terms of Service and Fee Schedule
Fee Policy
| Fee Type | Amount | Details |
|---|---|---|
| Late Fee | $5.00 | Incurred if payment is not received by the 10th of the month |
| Service Interruption Fee | $35.00 | Applied when service is interrupted due to non-payment or policy violation |
| Damage Fee | $250.00 | Per occurrence for damage caused to company equipment |
| Clean-Up / Re-Bagging Fee | $25.00 | Per occurrence when trash requires clean-up or re-bagging prior to collection |
| Extra Emptied Trash Cans | $15.00/mo | Applies to additional cans emptied beyond standard service level (company or customer can) |
Service Requirements
Household trash only in the 96 gallon trash cans. All trash must be in bags. All boxes must be broken down. Heavy trash pickup must be requested through the website.
Holiday Schedule — 2026
Holiday schedule changes will be posted in advance. The landfill will be closed on the following dates in 2026:
Schedule Adjustment Due to Bad Weather
- We will adjust the schedule with prior notice because of weather conditions. Updates will be communicated directly to customers.
Questions or Concerns
If you have any questions or concerns, please don't hesitate to reach out to us at any time.
- Phone: 281-706-4770
- Email: melissa@pinkystrash.com
Privacy Policy
Overview
Pinky's Trash ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website at pinkystrash.com, you agree to the practices described below.
Information We Collect
We collect information you voluntarily provide when you contact us through our website forms, including:
- Full name
- Phone number
- Email address
- Service address
- Any additional information you include in your message or request
We do not collect payment information through our website. Payments are handled separately and securely.
How We Use Your Information
Information you provide is used solely to:
- Respond to your inquiry or service request
- Confirm and schedule trash collection or heavy trash pickup service
- Communicate important service updates, schedule changes, or billing information
- Improve our service based on customer feedback
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
Our website uses the following third-party tools to operate contact and request forms:
- CRM Central / GoHighLevel — Form submissions are processed through CRM Central, which stores your contact information securely for our internal follow-up use only.
- Google Analytics (if applicable) — We may use anonymized website traffic data to understand how visitors use our site. No personally identifiable information is collected through analytics.
These services have their own privacy policies, which govern how they handle your data independently of Pinky's Trash.
Cookies
Our website may use basic cookies to ensure the site functions correctly. We do not use cookies for advertising or tracking purposes. You may disable cookies in your browser settings at any time without affecting your ability to use our site.
Data Retention
We retain your contact information only for as long as necessary to fulfill your service request or maintain your active customer account. You may request deletion of your information at any time by contacting us directly.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of any non-essential communications at any time
To exercise any of these rights, contact us at melissa@pinkystrash.com or call 281-706-4770.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Pinky's Trash
- 1689 County Road 2326, Alto, Texas 75925
- Phone: 281-706-4770
- Email: melissa@pinkystrash.com